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Job Title : Business Administration Apprenticeship - SEND Team
Employer : Bedford Borough Council
Location : Bedford, Bedfordshire, MK42 9AP
Position Type : Apprenticeship
Apprenticeship Framework and Level : Business and Professional Administration - Intermediate Level Apprenticeship
Sector : Admin/ Office / HR
Vacancy Reference - : VAC-11183
Vacancy Short Description : To support delivery of the day-to-day services of team by dealing with general administrative tasks carried out by the SEND Team.

 

Qualifications Required : 4 X GCSE’s at A* - C or grades 9-4 including English Language and Maths
Vacancy Full Description : MAIN DUTIES AND RESPONSIBILITIES:
Wages
£6.70 per hour (if aged over 21 years)
£5.30 per hour (if aged 18 – 20 years)
£3.87 per hour (if under 18 years but above the compulsory school age)
• Carrying out general administration tasks.
• Handling and responding to general telephone queries from schools, parents and outside agencies, providing information and advice as appropriate.
• Passing on accurate verbal / written messages to other members of the team.
• Scanning and photocopying a variety of documents.
• Logging and dealing with incoming / outgoing post.
• Responding to emails and letters as appropriate.
• Ensuring filing and archiving is carried out accurately and in a timely manner.
• Attending meetings in order to take minutes and ensuring minutes are distributed after meetings.
• Booking rooms for meetings.
• Preparing paperwork for meetings and organising papers after meetings.
• Keeping accurate records.
• Updating spreadsheets and inputting new information.
• Inputting information and data into various Children’s Services systems accurately.
• Checking that information on database systems is correct and ensuring relevant staff members are aware if there is information missing.
• Assisting to update and develop web pages.
• Assisting with the organising and setting up of training events.
• Meeting and greeting service users.

The SEND Team is a very busy team dealing with children and young people who have Special Educational Needs and/or Disabilities, and where no two days are the same. The post holder will be supported by a Senior SEND Support Officer within the team. The post holder will interact with a wide range of professionals including SENDCOs, Headteachers, Social Workers, and other departments within Children’s and Adults’ Services.

ON-THE-JOB TRAINING TO BE PROVIDED: (What on-the-job training will be provided/ skills developed to enable the apprentice to carry out the role)

• The post holder will receive an agreed training and development programme and will be coached/mentored by a member of the SEND team.
• The post holder will develop a wide range of general administrative and customer service related skills by interacting with colleagues in schools, in Children’s Services and with other staff employed by the Council across a wide range of services.
• The post holder will gain knowledge of the services provided by Children’s Services within a Local Authority, and the legislation and policies that dictate practice and policy.

EMPLOYER DESCRIPTION: (Overview of the Council, and how the directorate/team fits into the organisation/key functions carried out by the directorate/team)

• Bedford Borough Council is a unitary authority that provides a wide range of services to the local community.
• Children’s Services provides various front line services and strategic based work in order to deliver services for children, young people, families and schools within Bedford Borough.
• The SEND Team monitors a variety of children who live in Bedford Borough with Education, Health and Care Plans (EHCPs) in all types of schools within and outside of the Borough.
Number of Positions Available : 1
Working Week : Mon-Fri 9am to 5pm
Salary : £143.19 Per Week
Application Deadline Date : 24/08/2017
Possible Start Date : 11/09/2017
Personal Qualities : Must have an interest in working in the Children’s Services environment and in general office administration.

Enjoy working with others as part of a team.

Have an interest in IT and be confident using a variety of IT programs. You will be required to input data accurately into a computer system.
Skills Required : Good verbal and written communication skills and be comfortable communicating with a wide range of people on the telephone and in person.
Well organised, able to prioritise tasks and to meet deadlines.

Must have attention to detail.
Future Prospects : Opportunity to apply for internal vacancies within Bedford Borough Council with training opportunities that support career progression.
Training to be Provided : • The post holder will receive an agreed training and development programme and will be coached/mentored by a member of the SEND team.
• The post holder will develop a wide range of general administrative and customer service related skills by interacting with colleagues in schools, in Children’s Services and with other staff employed by the Council across a wide range of services.
• The post holder will gain knowledge of the services provided by Children’s Services within a Local Authority, and the legislation and policies that dictate practice and policy.
Other Information : Wages
£6.70 per hour (if aged over 21 years)
£5.30 per hour (if aged 18 – 20 years)
£3.87 per hour (if under 18 years but above the compulsory school age)
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