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Job Title : Business Administration Apprenticeship
Employer : Bedford Borough Council
Location : Bedford, Bedfordshire, MK42 9AP
Position Type : Apprenticeship
Apprenticeship Framework and Level : Business and Professional Administration - Intermediate Level Apprenticeship
Sector : Admin/ Office / HR
Vacancy Reference - : VAC-11188
Vacancy Short Description : To support delivery of the day-to-day services of Service by dealing with general administrative tasks carried out by Teams within School Support .

 

Qualifications Required : Level 2 – 4 X GCSE’s at A* - D or 9-5 including English Language and Maths

Level 3 – 4 X GCSE’s at A – C or 9-4 including English Language and Maths
Vacancy Full Description : The National Minimum Wage
£6.70 per hour (if aged over 21 years)
£5.30 per hour (if aged 18 – 20 years)
£3.87 per hour (if under 18 years but above the compulsory school age)
• Carrying out general administration tasks.
• Handling and responding to general telephone queries from schools, parents and outside agencies, providing information and advice as appropriate.
• Passing on accurate verbal / written messages to other members of the team.
• Scanning and photocopying a variety of documents.
• Logging and dealing with incoming / outgoing post.
• Responding to emails and letters as appropriate.
• Ensuring filing and archiving is carried out accurately and in a timely manner.
• Attending meetings in order to take minutes and ensuring minutes are distributed after meetings.
• Booking rooms for meetings.
• Preparing paperwork for meetings and organising papers after meetings.
• Keeping accurate records.
• Updating spreadsheets and inputting new information.
• Inputting information and data into various Children’s Services systems accurately.
• Checking that information on database systems is correct and ensuring relevant staff members are aware if there is information missing.
• Assisting to update and develop web pages.
• Assisting with the organising and setting up of training events.
• Meeting and greeting service users.

School Support Services has a number of teams, such as Educational Psychology, Early Years Support Team, Hearing and Visual Impairment, Advisory Teachers for ASD and the Music Service. The post holder will be supported by the Support Coordinator, along with Senior Caseworkers within each team. The post holder will interact with a wide range of professionals including SENDCOs, Headteachers, Social Workers, and other departments within Children’s Services.
Number of Positions Available : 1
Working Week : Mon-Fri 9am to 5pm (37pw)
Salary : £143.19 Per Week
Application Deadline Date : 28/08/2017
Possible Start Date : 11/09/2017
Personal Qualities : Must have an interest in working in the Children’s Services environment and in general office administration.

Enjoy working with others as part of a team.

Have an interest in IT and be confident using a variety of IT programs. You will be required to input data accurately into a computer system.
Skills Required : Must have an interest in working in the Children’s Services environment and in general office administration.
Ability to follow instructions and use own initiative when required, but also ask for help from others if needed.
Good verbal and written communication skills and be comfortable communicating with a wide range of people on the telephone and in person.
Well organised, able to prioritise tasks and to meet deadlines.
Future Prospects : Opportunity to apply for internal vacancies within Bedford Borough Council with training opportunities that support career progression.
Training to be Provided : • The post holder will receive an agreed training and development programme and will be coached/mentored by a member of School Support Services.
• The post holder will develop a wide range of general administrative and customer service related skills by interacting with colleagues in schools, in Children’s Services and with other staff employed by the Council across a wide range of services.
• The post holder will gain knowledge of the services provided by Children’s Services within a Local Authority, and the legislation and policies that dictate practice and policy.
Other Information : The National Minimum Wage
£6.70 per hour (if aged over 21 years)
£5.30 per hour (if aged 18 – 20 years)
£3.87 per hour (if under 18 years but above the compulsory school age)
Things to consider : • The role is predominantly based within Borough Hall in Bedford in an office based environment, although the post holder may be asked to work off-site at the Child Development Centre in Kempston. Travel can be provided if required.
• The role will involve dealing with personal and occasionally sensitive details about children, young people and families within Bedford Borough. The Apprentice will therefore be required to abide by data protection laws.
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