Job Title : Customer Service Apprentice
Employer : Skills 4 STEM Ltd
Location : Bedford, Bedfordshire, MK40 3HD
Position Type : Apprenticeship
Apprenticeship Framework and Level : Business and Administration - Intermediate Level Apprenticeship
Sector : Admin/ Office / HR
Vacancy Reference - : VAC-11222
Vacancy Short Description : This is a great 30 hour a week role for someone who can maintain a customer friendly attitude and wants to build positive relationships with our clients. This is a business administration apprenticeship, but customer service based.
Qualifications Required : You will need to have achieved 3 GCSEs A*-D or 9-4 including English and maths.
Vacancy Full Description : This is a great role for someone who can maintain a customer friendly attitude and wants to build positive relationships with our clients.
Would you like an opportunity to work for a well-respected company and become part of a small reliable, driven and innovative business?
Do you strive to learn new skills and enjoy all opportunities that come your way? Are you a determined individual who enjoys working towards goals? And do you find it easy to engage with other people?
As a Customer Service Apprentice, your role will include speaking with new and existing clients and delivering your expertise and knowledge to continue providing an exceptional service to our members.
This could be your chance to build an exciting career with us. You will be working within a dynamic team environment, where you will be given full training and the chance to multi-skill within the business and progress your career. The successful candidate will require good communication skills and have the ability to work as part of a team while building strong working relationships with colleagues and managers.
Number of Positions Available : 2
Working Week : 30hrs pw Mon - Fri 10am - 4.30pm
Salary : £105.00 Per Week
Application Deadline Date : 22/10/2017
Possible Start Date : 06/11/2017
Personal Qualities : Strive to learn new skills
Be able to work as part of a team
Good eye for detail
Engaging with all types of people
Strive to success
Skills Required : Excellent communication skills
Organisation and planning
Ability to work as part of a team
Willing to work towards a united goal
Making sure that all customers receive a good experience with the company
Future Prospects : This could be your chance to build an exciting career with us.
Training to be Provided : Customer Service Level 3 OCR Diploma
•Employment Rights and Responsibilities
•Functional Skills in English and maths (if needed)
•Personal, Learning and Thinking Skills
Other Information : Candidates must attend an initial interview with a member of the Bedford College Apprenticeship Recruitment Team if they meet the initial criteria as part of the recruitment process.
Things to consider : This is a business administration apprenticeship, focusing on customer service.
This role could also progress into potentially a sales position or a more varied role (if sales, you will be able to receive commission on top of your salary)
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