Job Title : Apprentice Administrator for Spare Parts and Service
Employer : Dtronix Ltd
Location : Milton Keynes, Bedfordshire, MK12 5TL
Position Type : Apprenticeship
Apprenticeship Framework and Level : Business and Professional Administration - Intermediate Level Apprenticeship
Sector : Admin/ Office / HR
Vacancy Reference - : VAC-11228
Vacancy Short Description : This is an excellent opportunity for an apprentice wishing to work in a team environment, initially to support the existing administrators.
Qualifications Required : You will need four GCSEs at grades A*-D or 9-5, including English Language and Maths.
Desirable but not essential, experience/knowledge of audio sound systems and electronic components
Vacancy Full Description : This is an excellent opportunity for an apprentice wishing to work in a team environment, initially to support the existing administrators. You will be teamed with 2 other administrators who will mentor and train you daily. You will learn essential business values and customer handling skills. This is a perfect environment for someone wanting to learn in a friendly team environment and lead to genuine career development opportunities.
The role will involves the day to day activities to efficiently run a busy fast paced service and spares department, with a high focus on excellent customer care. There will be a range of duties varying from emailing, filing, handling customer enquiries (via email, face to face and on the telephone from end users and business to business), working with other team members to find resolution, supporting engineers with order requirements and liaising with them to meet turnaround targets, taking and placing customer orders, taking payments, data entry of products, stock control, picking/packing/ despatching goods, maintaining job systems for an efficient customer service.
Number of Positions Available : 2
Working Week : 35hrs pw Mon - From 9am - 5pm
Salary : £175.00 Per Week
Application Deadline Date : 01/10/2017
Possible Start Date : 09/10/2017
Personal Qualities : • Excellent time keeper and attendance
• Use initiative
• Ability to communicate
• Appropriately presentable appearance
• Caring attitude and team player
• Takes ownership of task to end result
Skills Required : • Be Microsoft Office literate (word, excel, outlook etc)
• Maintain quality standards under pressure
• Ability to multi task, be organised and methodical with good attention and eye to detail
• Excellent team player, willing to work with others and take the lead when necessary
• Self-motivated, energetic and committed to the business
• Anticipate issues and helps find resolution to problems
• Good verbal communicator with good written ability
• Follow and adhere to instructions
• ‘Can-do’ attitude willing to take ownership and deliver to business and customer satisfaction
• Good level of PC literacy
• Be hands on and happy to respond to changing work priorities
Future Prospects : Potential for a full role within company
Training to be Provided : Business & Administration City & Guilds Level 2 Diploma
•Employment Rights and Responsibilities
•Personal, Learning and Thinking Skills
•Functional Skills in English and Maths
•Functional Skills in ICT.
Other Information : Candidates must attend an initial interview with a member of the Bedford College Apprenticeship Recruitment Team if they meet the initial criteria as part of the recruitment process
Things to consider : The vacancy does require you to work in a multi tasked fast paced environment.
Due to loaction, consider how you will get to work each day.
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