Job Title : Customer Service Apprentice
Employer : MooJobs
Location : Bedford, Bedfordshire, MK40 3EU
Position Type : Apprenticeship
Apprenticeship Framework and Level : Customer Service - Intermediate Level Apprenticeship
Sector : Customer Services
Vacancy Reference - : VAC-11347
Vacancy Short Description : AboutTheJob T/A Moo Jobs have the opportunity for three apprentices to join the team. We are looking to recruit one social media/marketing focused apprentice and two phone based positions.
Qualifications Required : You will need to have achieved 3 GCSEs A*-D or 9-4 including English and maths or equivalent
Vacancy Full Description : AboutTheJob T/A Moo Jobs have the opportunity for three apprentices to join the team. We are looking to recruit one social media/marketing focused apprentice and two phone based positions.
The role will include cold calling new business whilst creating a rapport with our existing client base. We are looking for candidates who are ready to learn new skills and join the fast paced recruitment environment.
Motivation, and perseverance in some cases, will be an essential part of your character, in return we offer an excellent career opportunity with on the job training to help you develop your knowledge of our industry, relevant skills and, most importantly, character
Number of Positions Available : 3
Working Week : 34hrs pw Mon - Thurs 8:45-4 Friday - 9-1
Salary : £120.00 Per Week
Application Deadline Date : 08/04/2018
Possible Start Date : 30/04/2018
Personal Qualities : We are looking for candidates that are eager to learn, telephone experience is not essential however candidates need to be polite and clear speaking as the roles will involve speaking to new and existing customers frequently.
Skills Required : The successful applicant will have a good level of confidence, speak in a clear and polite manner and have the ability to take on a task and give 100% at all times.
They will also be required to manage their own time and work towards deadlines and be able to self motivate on tasks set and when required.
Future Prospects : There is the potential of a full time position at AboutTheJob and the chance to progress onto the next level of apprenticeship.
Training to be Provided : THIS IS A STANDARD:
You will gain the following qualifications:
Customer Service Practitioner Level 2
•Functional Skills in English and maths (if needed)
During this apprenticeship you will study a range of topics, including:
•Knowing your customers
•Understanding your organisation
•Meeting regulations and legislation
•Systems and resources
•Your role and responsibility
•Product and service knowledge
Other Information : After 6 months the salary for this position will be reviewed and potentially increased.
Candidates must attend an initial interview with a member of the Bedford College Apprenticeship Recruitment Team and complete an online Maths and English test which will be sent out prior to your initial interview if you meet the entry criteria. Please note this is part of the recruitment process and must be completed in order for your application to be progressed to the next stage.
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