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Job Title : Business Administration (SEND Team) Apprentice
Employer : Bedford Borough Council
Location : Bedford, Bedfordshire, MK42 9AP
Position Type : Apprenticeship
Apprenticeship Framework and Level : Business and Professional Administration - Advanced Level Apprenticeship
Sector : Admin/ Office / HR
Vacancy Reference - : VAC-11443
Vacancy Short Description : Bedford Borough Council are looking for an apprentice to support delivery of the day-to-day services of team by dealing with general administrative tasks carried out by the SPECIAL EDUCATIONAL NEEDS and DISABILITY Team.

 

Qualifications Required : 4 GCSE’s at A – C (9-4) including English Language and Maths
Vacancy Full Description : Bedford Borough Council are looking for an apprentice to support delivery of the day-to-day services of team by dealing with general administrative tasks carried out by the SPECIAL EDUCATIONAL NEEDS and DISABILITY Team.

Please be aware that this position works to a pay structure:
£7.38 per hour (if aged over 21 years)
£5.90 per hour (if aged 18 – 20 years)
£4.20 per hour (if under 18 years but above the compulsory school age)
The salary for this role is advertised for the successful candidate being over 21 years old.

Duties of this position may include (but are not limited to):
• Carrying out general administration tasks.
• Handling and responding to general telephone queries from schools, parents and outside agencies, providing information and advice as appropriate.
• Passing on accurate verbal / written messages to other members of the team.
• Scanning and photocopying a variety of documents.
• Logging and dealing with incoming / outgoing post.
• Responding to emails and letters as appropriate.
• Ensuring filing and archiving is carried out accurately and in a timely manner.
• Attending meetings in order to take minutes and ensuring minutes are distributed after meetings.
• Booking rooms for meetings.
• Preparing paperwork for meetings and organising papers after meetings.
• Keeping accurate records.
• Updating spreadsheets and inputting new information.
• Inputting information and data into various Children’s Services systems accurately.
• Checking that information on database systems is correct and ensuring relevant staff members are aware if there is information missing.
• Assisting to update and develop web pages.
• Assisting with the organising and setting up of training events.
• Meeting and greeting service users.

The SEND Team is a very busy team dealing with children and young people who have Special Educational Needs and/or Disabilities, and where no two days are the same. The post holder will be supported by a Senior SEND Support Officer within the team. The post holder will interact with a wide range of professionals including SENDCOs, Headteachers, Social Workers, and other departments within Children’s and Adults’ Services.

ON-THE-JOB TRAINING TO BE PROVIDED: (What on-the-job training will be provided/ skills developed to enable the apprentice to carry out the role)

• The post holder will receive an agreed training and development programme and will be coached/mentored by a member of the SEND team.
• The post holder will develop a wide range of general administrative and customer service related skills by interacting with colleagues in schools, in Children’s Services and with other staff employed by the Council across a wide range of services.
• The post holder will gain knowledge of the services provided by Children’s Services within a Local Authority, and the legislation and policies that dictate practice and policy.

EMPLOYER DESCRIPTION: (Overview of the Council, and how the directorate/team fits into the organisation/key functions carried out by the directorate/team)

• Bedford Borough Council is a unitary authority that provides a wide range of services to the local community.
• Children’s Services provides various front line services and strategic based work in order to deliver services for children, young people, families and schools within Bedford Borough.
• The SEND Team monitors a variety of children who live in Bedford Borough with Education, Health and Care Plans (EHCPs) in all types of schools within and outside of the Borough.


This position has a pay structure:
Wages
£7.38 per hour (if aged over 21 years)
£5.90 per hour (if aged 18 – 20 years)
£4.20 per hour (if under 18 years but above the compulsory school age)
The salary for this role is advertised for the successful candidate being over 21 years old.
Number of Positions Available : 1
Working Week : 37hrs pw Mon-Fro 9am-5pm
Salary : £273.06 Per Week
Application Deadline Date : 01/07/2018
Possible Start Date : 01/08/2018
Personal Qualities : Must have an interest in working in the Children’s Services environment and in general office administration.

Enjoy working with others as part of a team.

Have an interest in IT and be confident using a variety of IT programs. You will be required to input data accurately into a computer system.
Be flexible in your approach.

Must have the ability to multi-task and be able to work well under pressure.

Must appreciate the need for confidentiality when working with personal information.
Skills Required : Good verbal and written communication skills and be comfortable communicating with a wide range of people on the telephone and in person.
Well organised, able to prioritise tasks and to meet deadlines.

Must have attention to detail.
Future Prospects : The aim is for the correct candidate to complete the apprenticeship and progress onto a professional position.
Training to be Provided : Business Administrator Level 3 Apprenticeship

Plus…
•Functional Skills in English and Maths
•Functional Skills in ICT

During this apprenticeship you will study a range of topics, including:
•IT
•Record and document production
•Decision making
•Planning and organisation
•Project management
•Policies
•Relevant regulations
•Stakeholders
•Processes and external environment factors.
Other Information : Wages advertised at:
£7.38 per hour (if aged over 21 years)
£5.90 per hour (if aged 18 – 20 years)
£4.20 per hour (if under 18 years but above the compulsory school age)
The salary for this role is advertised for the successful candidate being over 21 years old.

• The post holder will receive an agreed training and development programme and will be coached/mentored by a member of the SEND team.
• The post holder will develop a wide range of general administrative and customer service related skills by interacting with colleagues in schools, in Children’s Services and with other staff employed by the Council across a wide range of services.
• The post holder will gain knowledge of the services provided by Children’s Services within a Local Authority, and the legislation and policies that dictate practice and policy.
Things to consider : Please be aware that this position works to a pay structure:
Wages
£7.38 per hour (if aged over 21 years)
£5.90 per hour (if aged 18 – 20 years)
£4.20 per hour (if under 18 years but above the compulsory school age)

Candidates must attend an initial interview with a member of the Bedford College Apprenticeship Recruitment Team and complete an online Maths and English test which will be sent out prior to your initial interview if you meet the entry criteria. Please note this is part of the recruitment process and must be completed in order for your application to be progressed to the next stage.
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